Watchmaker at work

Your Watch, Attended
with Patience & Skill

At Horolume, each piece that comes through our door receives the same unhurried attention — whether it needs a fresh battery seal or a full movement overhaul. Serving Penang's watch owners and collectors since our opening on Lebuh Farquhar.

3A Lebuh Farquhar, George Town

Three Levels of Timepiece Care

Each service is sized to the watch and its condition. We'll discuss what suits your piece before any work begins.

Dial-Ready Refresh service

Dial-Ready Refresh

A tidy care visit covering battery renewal, seal and gasket checks, glass and case cleaning, and bracelet fit. Suited to everyday quartz and casual mechanical watches.

  • Battery renewal & cell check
  • Seal & gasket inspection
  • Case & glass cleaning
  • Written summary included
RM 600 Enquire
Movement Service

Movement Service

A complete service for automatic and hand-wound watches: teardown, cleaning, lubrication, and accuracy adjustment on a timing machine.

  • Full movement teardown & clean
  • Lubrication with appropriate oils
  • Timing machine accuracy check
  • Written condition note enclosed
RM 2,240 Enquire
Keepsake Restoration

Keepsake Restoration

A carefully planned restoration for vintage and sentimental timepieces, coordinating case refinishing, dial work, and period-appropriate parts.

  • Case refinishing & polishing
  • Dial work & period parts
  • Staged progress notes
  • Suited for collectors & families
RM 4,560 Enquire

Considered Care, Every Time

Honest Assessment

Before anything is quoted or started, we examine your watch and give you a plain account of what it needs — and what it doesn't.

Written Condition Notes

Every job comes with documentation of what was done, what was found, and what to keep an eye on. No guesswork after collection.

Workshop in George Town

Work is carried out on-site in Penang. Your watch doesn't leave our hands or get sent to an unknown third party.

Unhurried Timelines

We agree on a realistic schedule before starting. Restoration jobs especially benefit from being given the time they deserve.

Period-Appropriate Parts

For vintage work, we source components that suit the era and character of the piece rather than fitting whatever is convenient.

Clear Communication

Restoration clients receive staged progress notes. You're informed at each meaningful step without needing to chase us.

Have a Watch That Needs Attention?

Bring it in or get in touch first — we're happy to discuss what your timepiece might need before you commit to anything.

[email protected]  ·  3A Lebuh Farquhar, 10200 George Town, Penang

Things People Often Ask

How do I know which service my watch needs?
Bring your watch in or send us a brief description and we'll advise you honestly. A quartz daily wearer with a dead battery is usually a Dial-Ready Refresh. An automatic that's running slow or hasn't been serviced in several years is typically a Movement Service candidate. Vintage or sentimental pieces with visible wear are assessed individually for a Keepsake Restoration plan.
How long does a typical service take?
A Dial-Ready Refresh is generally completed within a few working days. A Movement Service usually takes one to two weeks depending on parts availability. Keepsake Restorations are planned work — timelines are discussed upfront and we provide progress updates throughout, so you're never left wondering.
Do you work on all watch brands?
We work on a broad range of mechanical and quartz watches, including Swiss, Japanese, and locally acquired pieces. For highly specialised or very recent models, we'll be upfront if the work falls outside our scope — and where possible, point you in the right direction.
What does the pricing cover?
The listed prices reflect the service package as described. If additional parts are needed — such as a replacement crystal or a specific crown — these are discussed and quoted separately before any extra work proceeds. There are no surprises on collection.
Will my watch be safe while it's with you?
Your watch stays in our workshop on Lebuh Farquhar throughout the service. We don't courier it elsewhere. Each piece is logged in when received, handled at a dedicated bench, and returned to secure storage when not being worked on.
Can I drop in without an appointment?
Walk-ins are welcome for assessments and drop-offs on most mornings. For longer discussions — particularly regarding restoration plans — calling ahead or booking a slot gives us the time to sit with you properly and review the watch without rushing.

Our Workshop in George Town

3A, Lebuh Farquhar, 10200 George Town, Penang, Malaysia

We'd Be Glad to Hear About Your Watch

Contact Details

WORKSHOP

3A, Lebuh Farquhar
10200 George Town, Penang
Malaysia

WORKING HOURS

Mon – Fri: 10:00 am – 6:00 pm
Saturday: 10:00 am – 3:00 pm
Sunday & Public Holidays: Closed

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